Courses Library

Effective communication

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Effective communication

Online Course duration: 90 minutes.

Good communication skills play a vital role in imparting information, to ensure that colleagues and customers understand messages important to the organisation and ourselves. It also enables us to build good relationships with those same colleagues and customers. The key aim of this one hour Effective Communication Process session is to explain the importance that good communication skills play in managing relationships and information within organisations.

Objectives:

At the end of this course, the participants will be able to:
Identify the need to communicate effectively within organisations and the benefits this brings.
Explain the importance of feedback within communication.
Explain non verbal communication and demonstrate good listening and questioning techniques.

Pricing

20 € + VAT/person for our scheduled events
200 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Decision Making

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Decision Making

Online Course duration: 90 minutes.

Decision Making is a process for looking at all the options and making a choice through a systematic approach. The key aim of this training session is to recognize the benefits of a robust Decision Making process.

Objectives:

At the end of this course, the participants will be able to:
Identify the key elements of the Decision Making process
Distinguish the 7 key steps of the Decision Making Model
Recognize the benefits of using this approach

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Delegation Skills

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Delegation Skills

Online Course duration: 90 minutes.

Delegation is much more than telling others what to do. It is about using a particular style of leadership that empowers others to take responsibility and make decisions. It develops their skills and knowledge and makes full use of their potential. Delegation is about entrusting others with your authority and whilst you retain overall responsibility if something goes wrong, they are entrusted and encouraged to make decisions. Delegating is a key skill we should all develop.

Objectives:

At the end of this course, the participants will be able to:
Explain the 7 steps of delegation
Use leadership styles that empower others to take ownership and responsibility
Delegate effectively using explained techniques

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Facilitation Skills

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Facilitation Skills

Online Course duration: 90 minutes.

Facilitation means making things happen, using a range of skills and methods to bring the best out in people as they work to achieve results or agreement in interactive events. This one hour facilitation skills training session give you the tools and techniques needed to help improve facilitation skills of your team members.

Objectives:

At the end of this course, the participants will be able to:
Explain what qualities a good facilitator requires
Explain how to make a training session/meeting more interesting
Identify the importance of ground rules and agenda’s

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Collaboration At Work

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Collaboration At Work

Online Course duration: 90 minutes.

Collaboration is a critical component of the effective worker in today’s fast-paced business environment. Employees are expected to be able to adapt to situations where they have to work well with others outside their usual team in order to achieve combined goals. This means communicating effectively, developing trust, building relationships, leading with influence and being able to work fluidly across boundaries. With the key knowledge and skills related to collaboration, leaders will become an integral part of their organisation.

Objectives:

At the end of this course, the participants will be able to:
Develop a clearly defined definition of what collaboration means
Explore the key characteristics of collaboration and what this means in practice
Identify the benefits of collaboration for the individual and organisation
Look at methods of building an effective collaboration process
Address the potential pitfalls to working collaboratively

Pricing

20 € + VAT/person for our scheduled events
200 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Positive Leadership

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Positive Leadership

Online Course duration: 90 minutes.

Leadership is constantly changing and in today’s environment we need to be much more aware of how we treat our people and their perception of us. Where it exists, unless we move away from a ‘command and control’ style of leadership, we will lose our people and struggle to compete in a changing world. Where there is high uncertainty and low agreement, managers and supervisors will need positive leadership skills to avoid chaos.

Objectives:

At the end of this course, the participants will be able to:
Describe the importance of positive leadership
Explain good and bad of command and control
Explore themes in changing leadership styles

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Quick Thinking

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Quick Thinking

Online Course duration: 90 minutes.

We have all found ourselves in situations where we have been put on the spot by an unexpected question. This can happen in many situations such as job interviews, business meetings, conversations with customers or perhaps during a chance meeting with your boss or a work colleague. Being able to think quickly and give good answers in a cool, calm and collected way is an important skill. You may have noticed that some people seem to be very good at this and you might feel a little envious of them. The good news is that, this ability to think on the spot is a skill that anybody can learn.

Objectives:

At the end of this course, the participants will be able to:
Deal with unexpected questions, quickly and effectively
Use a four stage approach to answering unexpected questions
Answer questions using one of seven highly effective themes to ensure that your answers always have a clear focus

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Personal Branding

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Personal Branding

Online Course duration: 90 minutes.

The world of work isn’t what it used to be, the days of working for one company for all our lives have all but disappeared. We live in an unstable working environment which consists of contract changes, re-organisations, downsizing, short-term contracts, flexible working and redundancies. Job security is not the certainty it was in days gone by. To ensure you get the job and career you want, you need to be able to tell people what you are about both visually and verbally.

Objectives:

At the end of this course, the participants will be able to:
Identify what steps are required to build their own personal brand
Recognize the positive impact a personal brand can have on their future and start working on their brand
Develop their 30 second elevator speech

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Setting Smart Objectives

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Setting Smart Objectives

Online Course duration: 90 minutes.

Performance management is a shared responsibility; in this training session we look at how to set SMART objectives that will help grow the individual and the organisation. The key aim of the course is to explore how to set SMART objectives that will help develop the individual and align their goals with those of the organisation.

Objectives:

At the end of this course, the participants will be able to:
State the importance of the alignment of objectives
Identify what SMART stands for
Explain how to set SMART objectives
Recognize the importance of regular one-on-one meetings

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Understanding Change

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Understanding Change

Online Course duration: 90 minutes.

Change is always with us and whether in or out of work we need to know how to handle this transition. Your participants need to know what drives change and how to recognize the different stages of the change cycle. These training session set out to look at what drives change and the various stages we go through when change happens to us.

Objectives:

At the end of this course, the participants will be able to:
Identify what drives change
Recognize the barriers to change
State the various stages of the change curve
Describe how to move your people through the change transition

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Understanding Motivation

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Understanding Motivation

Online Course duration: 90 minutes.

What motivates people? Money? Working Environment? Opportunity to progress? This training starts with the basics and works its way towards understanding what motivates all of us. In this 90 minutes training, participants will refresh their knowledge of motivational theories and examine how the theories apply to them and their teams.

Objectives:

At the end of this course, the participants will be able to:
Demonstrate awareness of different motivational factors
Recognize and understand how others are motivated and adapt their behavior to suit

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

Understanding Diversity

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Understanding Diversity

Online Course duration: 90 minutes.

Diversity is about difference, we must promote a culture which values peoples’ difference, and which challenges any threat to individual’s dignity and well-being. This 90 minutes training session will enable participants to understand the benefits a diverse workforce can bring to an organisation, while respecting individuals’ beliefs. The main aim of the training course materials is to identify the benefits that respecting diversity within the workplace can bring.

Objectives:

At the end of this course, the participants will be able to:
Recognize the meaning of diversity
Identify the benefits that valuing peoples differences can bring to the workplace
Explain the diversity model

Pricing

20 € + VAT/person for our scheduled events
300 € + VAT/ team (max 20 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount

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