Good communication skills play a vital role in imparting information, to ensure that colleagues and customers understand messages important to the organization and ourselves. It also enables us to build good relationships with those same colleagues and customers. The key aim of this 90 min Effective Communication Process session is to explain the importance that good communication skills play in managing relationships and information within organizations.
At the end of this course, the participants will be able to:
Identify the need to communicate effectively within organizations and the benefits this brings.
Explain the importance of feedback within communication.
Explain non verbal communication and demonstrate good listening and questioning techniques.
300EUR / team (max 10 participants)
Multiple purchase discount: 4 training sessions booked – 10% discount
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